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Contact Charmdate Customer Service

Charmdate Phone Numbers and Emails

Toll-Free Number:

  • (800) 801-3129
Call customer service
Send Message

Customer Service:

  • (351) 518-3198

Charmdate Emails:

Customer Service
Media
victoria@qpidnetwork.com
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Charmdate Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Charmdate Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Charmdate is 8008013129. 57% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Charmdate mainly because of account, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Charmdate Website:

Charmdate Help Center:

Corporate Office Address:

Charmdate
Suite 18, 28th Floor, Metropole Square, 2 On Yiu St.
Shatin,
Hong Kong

Charmdate Rating Based on 31 Reviews

Rating details

2.9
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Value for money

Rating stats

Rating trend

How Good is Charmdate's Customer Service?

Peter T Dlg
Peter T Dlg
Feels Disappointed | May 12, 2023

Charmdate has been fine however when I called for a request I never talked to anyone. I kept getting requests for surveys and questions when I wanted to speak with a real person. I need to talk with someone.

Read full quote
John F Aud
John F Aud
Feels Neutral | Nov 29, 2022

Women are beautiful., reasonable if you are looking for a beautiful woman as a wife you’re in the right place. I am glad my friend told
Me of this space

Read full quote

Summary of Charmdate Customer Service Calls

99 TOTAL
CALLS
01:05 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Charmdate?

Account Question:

  • “Because whenever I enter my login password for payment to add credit i always get replies that my password is incorrect...even when its an assigned password by the site. It can take from 1-4 hrs for a payment is accepted; and even then no explained”
  • “My account is not working”
  • “Account deletion”

Request for Information Question:

  • “Contact information”
  • “Concern about giving my credit card number”
  • “Contact information for someone i been writing to”

Payments and Charges Question:

  • “Billing login issue”
  • “Fraud”
  • “Can't find girlfriend credits or mail”

Activation/ Cancellation Question:

  • “Want to cancel”
  • “Cancel my account”
  • “For deactivation”

Website/ Application Question:

  • “Got a new phone and site will not accept call”
  • “Site issues”

Cards Question:

  • “Card decline”
  • “My card card is not being accepted and I have $80.00 that I just put on it.”
  • “Message saying error encountered, please try using another card when I try to purchase credits. I have contacted my bank and they have advised that there is nothing wrong with my card. Please rectify this problem.”

Product/ Service Question:

  • “Remove complaint”
  • “Tech”

Staff Question:

  • “Need asia me customer service number”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Need to change address so credit cards will work”

Other Question:

  • “Censoring”
  • “Pissed off”
  • “Inquiring”

Compare Charmdate Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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1.6 out of 5
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